|Ian Robinson - Bespoke Gems|
|Precision Cut in the UK|
Gemstones are fiendishly difficult to photograph accurately. I believe that one has to look at the stone - under a variety of lighting to decide on whether it is right for you.
So I offer a simple, no-fault returns policy.
I want customers to be completely satisfied. A stone may look good on the screen but may not be right for you when seen. If so then simply return by registered insured post within 30 days for a full refund. Please email me first so I am expecting the stone. I strongly recommend that you use tracked, insured post - as I do when mailing out.
I do not charge postage to the U.K. or E.U.